WELCOME TO
GERARD'S LOYALTY PROGRAM
Earn points and receive exclusive benefits while fully embracing the quality of our beauty products, formulated for over 50 years to provide you with immediate and long-lasting results.
HOW TO JOIN?
From that moment on, you'll start earning points and incredible benefits.
HOW TO EARN POINTS/REWARDS?
Create an account
Create an account and receive 3 points
Make purchases
Purchase and receive cashback up to 15% to use on your future purchases
Follow us on Instagram
Follow us on Instagram and get up to 9 points
Leave reviews
Get up to 3 points for each review
Birthday
Enter your birthday date and on that day you will receive 20% off and cashback doubled!
Refer a friend
Refer a friend and receive both €15 off.
HOW TO REDEEM POINTS?
1 Point= 1€
For every point earned, you will be entitled to a €1 discount or an equivalent reward
Some rewards:
Discount vouchers
Redeem the discount vouchers for free
Free shipping
Redeem free shipping
Products
Redeem products for free
FOUR NEW TIERS
We've created 4 levels: Bronze, Silver, Gold, and Platinum to suit every beauty style. The more you spend, the more you'll get: from outstanding discounts to super exclusive gifts. It's our way of making every day a bit more special.
BRONZE
REQUIREMENT: €1 SPENT IN THE LAST 12 MONTHS
Benefits:
- 5% Cashback on every purchase;
- 3 points for following us on Instagram;
- 1 point for each verified review;
- Birthday gift;
SILVER
REQUIREMENT: €100 SPENT IN THE LAST 12 MONTHS
Benefits:
- 7.5% Cashback on every purchase;
- 4.5 points for following us on Instagram;
- 1.5 points for each verified review;
- Birthday gift;
- SILVER achievement level reward;
GOLD
REQUIREMENT: €200 SPENT IN THE LAST 12 MONTHS
Benefits:
- 10% Cashback on every purchase;
- 6 points for following us on Instagram;
- 2 points for each verified review;
- Birthday gift;
- GOLD achievement level reward;
PLATINUM
REQUIREMENT: €450 SPENT IN THE LAST 12 MONTHS
Benefits:
- 15% Cashback on every purchase;
- 9 points for following us on Instagram;
- 3 points for each verified review;
- Birthday gift;
- PLATINUM achievement level reward;
- Always free shipping in Italy;
FAQs
What are the tiers of the Gerard's Loyalty Program?
The program has four levels: Bronze, Silver, Gold, and Platinum. Each level offers you special benefits that increase as you make purchases over 12 months.
How is my tier calculated?
Your level in the program depends on the total sum you have spent on your Gerard's purchases in the 12 months prior to the current date. When you reach a new spending threshold, your level may be updated to provide you with even better benefits.
The loyalty program was launched on 06/09/2023, orders placed before that date will not be counted.
What happens once I reach a new tier?
When you reach a new level, you immediately start enjoying additional benefits and exclusive offers reserved for that level. These benefits include special discounts, sneak peeks of new products, and exclusive promotions.
Is my tier updated automatically?
Certainly! We evaluate your membership level daily based on the purchases you've made in the past 12 months compared to today's date.
How can I keep track of my tier and benefits?
To view your current membership level and discover all the benefits you have access to, you can log in to your Gerard's account on our website.
"What does 'verified review' mean?"
You can earn points by reviewing products that you have actually purchased through the designated review request email.
Spontaneously provided reviews are not valid for point accumulation purposes.
Spontaneously provided reviews are not valid for point accumulation purposes.
How does the cashback work?
Based on your membership level, you'll be entitled to a cashback:
- Bronze: 5%
- Silver: 7.5%
- Gold: 10%
- Platinum: 15%
Once rewards are redeemed, how much time do I have to place an order?
All rewards redeemed, from discounts to products, have a validity of 30 days from the moment of redemption.
Do points expire?
The earned points have a validity of 365 days from the day they were received.
Do tiers expire?
Every day, the levels are reviewed based on the spending level of the past 12 months.
For example, let's assume today is 18/01/2024, today's level calculation is done from 18.01.2024 to 18.01.2023. Tomorrow, on 19.01.2024, we will recalculate the orders from 19.01.2024 to 19.01.2023, and so on for each day. This daily calculation takes into account the amount spent in the previous 12 months. The considered period shifts daily, independently, to determine whether you need to maintain your tier, get an upgrade, or a downgrade.
For example, let's assume today is 18/01/2024, today's level calculation is done from 18.01.2024 to 18.01.2023. Tomorrow, on 19.01.2024, we will recalculate the orders from 19.01.2024 to 19.01.2023, and so on for each day. This daily calculation takes into account the amount spent in the previous 12 months. The considered period shifts daily, independently, to determine whether you need to maintain your tier, get an upgrade, or a downgrade.
I placed a COD order but did not receive the points
Points are awarded once the order has been paid.
Once the courier notifies us that the COD payment is correct, you will receive a notification with the points credited
Once the courier notifies us that the COD payment is correct, you will receive a notification with the points credited